Technologies

Unified Communications

Simply put, the post-PC world is changing the way we work.

People are collaborating all across the workplace—today, work has become more interconnected across nearly all corporate functions and with external partners. And companies are using it to extend their businesses across geographic locations. These transitions to a more mobile, social, visual, and virtual workspace are not simply “cool technology.” They have profound business value.

What is Unified Communications? 

The term Unified Communications has been around for many years and in its earliest days it meant that your data and voice traffic shared the same IP-based infrastructure.  And while that is still accurate, it also means your methods of communication are unified as a common experience. These communication methods can include:

  • Voice
  • Video
  • Instant Messaging & Presence

What can Unified Communications do for you?

  • Connect co-workers, partners, vendors, and customers with the information and expertise they need when they need it.
  • Access and share video on the desktop, on mobile devices,  as easily as making a phone call
  • Facilitate better team interactions, dynamically bringing together individuals, virtual workgroups, and teams
  • Make mobile devices extensions of the corporate network so workers can be productive anywhere
  • Integrate collaboration and communications into applications and business processes

What does the post-PC world mean to the business?

People are collaborating all across the workplace—today, work has become more interconnected across nearly all corporate functions and with external partners. And companies are using it to extend their businesses across geographic locations. These transitions to a more mobile, social, visual, and virtual workspace are not simply “cool technology.” They have profound business value.

A complete collaboration solution lets you address new models and trends, increase business agility, solve communications challenges, improve customer responsiveness and accelerate company success. And you can do it all in a way that is consistent for the people using your apps and services. An employee working on a tablet computer in an airport will get the same features and capabilities as a colleague working in the office.

To really make the most of collaboration, you need a complete, integrated platform that not only handles your communication needs, but allows people work together in new ways. Like using rich video and web conferencing to bring together a global team to talk about a new product or mark up a design together. Or connect a customer in Atlanta with an expert in Phoenix to solve a support problem using instant messaging across corporate boundaries.

What makes up Unified Communications?

  • VoIP
  • Unified messaging
  • Instant Messaging & Presence

How can we help?

INW Solutions combines our many years of technical expertise with an understanding of how collaboration technologies can impact your business. We acknowledge and understand that not all collaboration technologies are a match for your business. It is our role as your trusted advisor to guide you through the process of evaluating collaboration solutions from platform to endpoints in order to build and implement a solution specifically for your business.
INW Solutions has the skills and knowledge to help you set up, support, and manage your system. And since your business is always changing, we will ensure your solution can scale and evolve to meet new needs through a comprehensive solution that delivers:

  • A secure, reliable enterprise-grade network that can grow with you.
  • A consistent experience—across the cloud or on premises
  • Intuitive solutions that provide an end-user the tools they need to be successful
  • A single management experience for IT

Request a Demo

Call, email, or even snail mail us today and a friendly INW Solutions Associate will be happy to help you.